Using a configurable set of rules and actions, the WorldView Workflow Product allows for consistent document routing through a user-defined business process. Workflow assists with document routing and enables companies to process work quickly and efficiently. As a result many companies see a decrease in processing time, increase in productivity, and a decrease in deviations through this simple point-and-click progression. A customizable set of rules, queues, and action items are setup so employees can successfully complete every step of the process with speed and ease.
Documents are entered into Workflow in a variety of ways; E-Forms, input processors, document imaging, or manual import. Workflow can prompt users for input or automatically process documents based on information such as a keyword, the type of document, when the document arrived, the presence of a supporting document, or information from a line of business system. Occasionally there is still the need for documents to be processed manually, with employees handling only exceptions; in a conventional manner, where the processing requires heavy human intervention; or by some combination of the two.
Companies in manufacturing, insurance, financial services, healthcare, distribution and many other industries can benefit from adopting Workflow departmentally or throughout their enterprise.
- Tracks and manages interactions
- Creates an audit trail
- Documents processes and provides supporting information
- Reduces the duplication of effort
- Minimizes errors
- Assists in meeting compliance requirements
- Improves communication
- Provides a one-stop knowledge center
- Easy to use and scaleable