As a leading provider of ECM (Enterprise Content Management) software and services, WorldView Ltd. provides exceptional opportunities for self-development while building an exciting career in a high-tech industry.
As an Account Executive, you will be responsible for delivering the highest levels of customer satisfaction on an ongoing basis. A large portion of this position involves having the ability to sell on a needs-based basis over the phone while also having the ability to work independently.
Primary Areas of Responsibility
• Perform scheduled business reviews for all clients including on-site executive reviews with strategic clients
• Critical accounts assessment and follow-up
• Customer education through webinars, newsletters, demos and onsite visits
• Solution improvement through consultative analysis and technical update campaigns
• Project management of changes requested by clients by coordinating the efforts of customer support, implementation, engineering, finance, and legal departments to exceed customer satisfaction and maintain profitability
• Increase revenue from existing customer base by driving current volume as well as suggesting additional products through needs based selling and contract renewals
• Drive new product development by monitoring market trends and leveraging existing expertise along with new vendor opportunities
• Identify and facilitate creation case studies, testimonials, referrals for sales and marketing teams
Account Executives are responsible for building ongoing relationships with an assigned client base. The ideal candidate is highly motivated, engaging, and has very effective communication skills. Understanding a ‘needs-based’ selling process as well as the various techniques involved is key to success in this role. Top performers demonstrate a high level of initiative and self-motivation. Preferred qualifications include a Bachelor’s degree in Business Administration or related degree, are familiar with document management, and have a knowledge of the Healthcare / Hospice Industry.
If this is an opportunity that sounds of interest to you, please submit your resume and cover letter with attention to AE Position.
Thank-you for your interest in WorldView.