The Wraparound Trap: Why "Good Enough" Isn't Working Anymore

Key Takeaways:

• Workarounds aren’t harmless. They pile up quietly, creating fragile systems that slow teams down and increase errors.
• The cost is real. Time, productivity, and staff energy are wasted on tasks that should be automated or streamlined.
• It’s not always the software. Many problems stem from how the process has evolved—not from the platform itself.
• Start small to fix it. The best changes begin by targeting the messiest handoffs or most repeated manual steps.
• Visibility and ownership matter. A clean, repeatable process depends on standardization, full platform use, and someone being responsible for the system as a whole.