WorldView Web Client 1.12.0

Release Date: October 2, 2024

AI Referral Classification 

This feature leverages artificial intelligence to automatically scan and identify incoming referrals from your fax lines. Referral AI will also extract key patient demographics, streamlining the referral process and improving data accuracy.

What Changes?  

• As faxes come into WorldView, AI will scan for referrals and place them into the Intake queue in the user’s inbox.

• Relevant patient data will be extracted from the referral and automatically placed on the document for approval by a user.

• Patient information can be easily verified and then passed to the EMR by clicking the ‘Attach to Chart’ button.  

• A new report has been added to the Web Client to display all referrals that have been recognized by WorldView, as well as the confidence level.

HCHB - Additional Referral Fields

This feature is an enhancement to our existing HCHB referral integration. This update adds 6 new fields that can be entered in the WorldView application, allowing for more detailed data exchange between systems.

What will change?

• If configured, the user will now see 6 additional fields when entering a referral from WorldView: Patient Address, Patient City, Patient State, Patient Zip, Patient Phone Number, Patient Mobile Phone Number.
• Once all patient demographics are entered, including the information above, the referral will be submitted to HCHB with this new data also passing over.

Reducing Clicks to Attach to Chart  

Recognizing the need for prompt processing of incoming documentation to ensure timely updates to the patient’s chart, we have streamlined the attachment process by minimizing the number of clicks required to initiate indexing.

What will change?

• While users are viewing a fax, selecting 'Details' from the menu will automatically open the 'Patient Lookup' screen for attaching the document to the chart. 
• Once ‘Details’ has been selected, the cursor will automatically move to the Lookup bar.
• When users have several documents to Attach to Chart, after the first  'Attach to Chart' action - the next document opens and details are editable.
• If user clicks on the “Collapse" button on the top right in the full document view the following happens:  
  • Document details stay editable on the right side of the screen with the document in partial document view (below the details screen)
  • User can now attach to chart from this view. This allows users to view all faxes/documents in the Inbox while processing the current document.

Decreased Load Times

Customers are currently facing extended load times in the Inbox and Outbox queues due to a higher volume of documents.

What will change?

• New controls are in place in the Inbox and Outbox queues to speed up load times.
• A ‘Show All’ button has been added to the bottom of the Inbox and Outbox queues to show all documents on that page.

Inbox/Outbox Sorting

This feature enhances the user’s sorting experience by adding additional features to the Inbox and Outbox.

What will change?

• Users will no longer need to reapply sorting settings when logging in or moving between queues.
• Users can perform actions such as page refreshes or document deletions without losing their custom sorting setup, leading to a smoother workflow. 
• A visual indicator has been added on the column header to clearly display the value and direction of your current selection.

Inbox/Outbox Grouping

This feature enhances the user’s grouping experience by adding additional features to the Inbox and Outbox.

What will change?

• ‘Group by values’ is now a checkbox that will group all values in that column, rather than a selection box for each value.
• Users will no longer need to reapply grouping selections when logging in or moving between queues.
• Groupings will now display in a collapsed view so more data is visible to the user.

Inbox/Outbox Filtering 

This feature enhances the user’s filtering experience by adding individual column filtering.

What will change?

• Users will now be able to filter by an individual column, rather than just the master filter in the top right.
• Users can apply multiple filters to each column, enhancing customization and allowing for a more tailored experience based on individual preferences.
• Users can perform actions such as page refreshes or document deletions without losing their custom filtering, leading to a smoother workflow.

Workflow Transactions in History 

This feature is designed to show all actions performed on a document. This improves transparency, accountability, and the overall ability to monitor document progress.

What will change?

• When viewing the history of a document, there is now a ‘Workflow Transactions’ tab. 
• Any actions taken on the document such as adding a tag, editing fax details, etc. will be displayed in the history on this tab.

 

• E-Sign Declines Report- This report includes information about declined documents including detailed information about each document, and statistics on physicians that are declining the most orders.  

 

• E Sign Documents Report- This report provides users with comprehensive information about all documents processed through E-Sign. 

Link to WorldView Knowledge Base

The Knowledge Base is currently not linked in the web client. 

What will change?

• When you hover your mouse over your username in the web client, a help button will now be available, providing direct access to the WorldView Knowledge Base for your convenience.

 

Error Preventing Creation of New E-sign Entities 

Users previously encountered an error message that hindered the creation of new entities in the Web Client

What will change?

• Users can now successfully create new entities in Web Client without interruptions.