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AI at Work, a Webinar Series

How Home Health and Hospice Teams Are Fixing Intake

In this three-part series, we’ll unpack what AI is actually doing for intake in home health and hospice and what it’s not. AI can’t do your job, but it can help your team spend less time chasing missing info, sorting faxes, and playing catch-up. We’ll go beyond the buzz in these half hour sessions to talk about how AI is being trained to understand real-world intake challenges. From catching overlooked referrals to knowing when a human still needs to step in, this series will help you separate the hype from the help. 

 

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Webinar recording

AI at Work Webinar Series
Episode 3: Teaching AI to Think Like Intake Teams

What Actually Goes Into It

Intake workflows are complex and nuanced, and good AI has to understand what real-world intake actually looks like. This episode walks through how WorldView built Referral AI® by training using real intake workflows, OCR-enhanced logic, and feedback loops.

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Webinar recording

AI at Work Webinar Series
Episode 2: The Cost of Missed Referrals

How AI Helps You Catch What Others Miss

One overlooked referral can mean lost revenue. In this episode, we’ll see how AI tools help identify incomplete or misrouted referrals, flag risks sooner, and recapture hidden opportunities. Get actionable insights for teams that need accuracy and accountability. 

 

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Webinar recording

AI at Work Webinar Series
Episode 1: What AI Can't Fix

Where Human Judgement Still Matters in Intake

AI is powerful, but it’s not magic, and it can’t replace your clinicians and their experience. This episode explores the parts of intake that still require a human touch, including clinical nuance, edge cases, and ethical decision-making. Learn where to lean on AI and where to rely on your team. 

 

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worldviewltd.comhubfsSmarter Than Rules - How AI Knows Whats Actually a Referral

Webinar recording

Mini-Webinar Series - Episode 7: Smarter Than Rules: How AI Knows What's Actually a Referral

Rules-based systems can’t keep up with messy, real-world referrals. This webinar shows how Referral AI knows what’s actually a referral, how it flags incomplete packets, and why it performs better than rigid templates.

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Built to Fit - How Referral AI Works with Your EMR

Webinar recording

Mini-Webinar Series - Episode 6: Built to Fit - How Referral AI Works with Your EMR

Your intake process doesn’t need more manual work - it needs more visibility, automation, and control. In this mini webinar, we break down how Referral AI fits within your EMR to help agencies automate, organize, and prioritize referrals without overhauling their workflows.

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The First Five Minutes - Why Intake Speed Wins

Webinar recording

Mini-Webinar Series - Episode 5: The First Five Minutes: Why Intake Speed Wins

In this webinar, we explore why fast intake isn’t just a nice-to-have, it’s essential. You’ll learn how intake speed directly affects patient trust, agency reputation, and even revenue growth. More importantly, we’ll show you practical ways to boost intake speed without overwhelming your team.

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The Revenue Impact of Better Intake

Webinar recording

Mini-Webinar Series - Episode 4: The Revenue Impact of Better Intake

Intake delays don’t just cause stress - they cause revenue to leak from your agency every single day. In this mini webinar, we break down how intake bottlenecks directly impact your bottom line and how agencies are using Referral AI to unlock faster revenue, reduce labor strain, and stop missed referrals.

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From Inbox to Intake in 15 Minutes

Webinar recording

Mini-Webinar Series - Episode 3: From Inbox to Intake in 15 Minutes

Referral lag time is one of the biggest hidden drains on your agency’s revenue and your intake team’s sanity. When documents land in multiple inboxes - fax, email, EMR portals - intake turns into a slow, manual process filled with missed referrals, errors, and unnecessary delays.

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AI Built for Referrals, Not For Everything

Webinar recording

Mini-Webinar Series - Episode 2: AI Built for Referrals, Not for Everything.

AI can be a powerful tool for home health and hospice agencies, but only when it’s designed for the job. In this mini webinar, we break down how AI improves referral intake workflows without replacing the human decision-making that’s critical to patient care.

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On Demand Mini-Web Series - Episode 1 Recording

Webinar recording

Mini-Webinar Series - Episode 1: You Missed the Referral. Now What?

Join Nolan Craig in this 15-minute episode as he discusses how home health and hospice agencies can recover from missed referrals, reduce intake chaos, and improve team accountability. Learn practical steps and tools to prevent future drop offs.

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