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Long Hello Session 4

Tuesday, December 16th at 12:00PM EST

The Long Hello Webinar Series

Session 4: The GUIDE to Care: Ensuring Dementia Caregivers Never Have to Google Again

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The Long Hello Series Session 3 - Cards on the Table: Dementia Conversations Made Easier

Key Takeaways:
  • Hands-on experience using The Dementia Deck
  • Insightful conversation prompts to guide meaningful dialogue
  • Tools and resources for documenting your preferences
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AI at Work Webinar Series
Episode 3: Teaching AI to Think Like Intake Teams

What Actually Goes Into It

Intake workflows are complex and nuanced, and good AI has to understand what real-world intake actually looks like. This episode walks through how WorldView built Referral AI® by training using real intake workflows, OCR-enhanced logic, and feedback loops.
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The Long Hello Series Session 2 - Emotional Intelligence in Action: Creating Sensory Care Plans That Reduce Stress and Spark Joy

Key Takeaways:
  • Understand how sensory input shapes emotions in daily care.
  • Learn to recognize and respond to sensory triggers using emotional intelligence.
  • Explore how environment impacts both caregivers and clients.
  • Apply these insights to create personalized care plans that improve outcomes, staff morale, and family confidence.
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Webinar recording

AI at Work Webinar Series
Episode 2: The Cost of Missed Referrals

How AI Helps You Catch What Others Miss

One overlooked referral can mean lost revenue. In this episode, we’ll see how AI tools help identify incomplete or misrouted referrals, flag risks sooner, and recapture hidden opportunities. Get actionable insights for teams that need accuracy and accountability. 

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Webinar recording

AI at Work Webinar Series
Episode 1: What AI Can't Fix

Where Human Judgement Still Matters in Intake

AI is powerful, but it’s not magic, and it can’t replace your clinicians and their experience. This episode explores the parts of intake that still require a human touch, including clinical nuance, edge cases, and ethical decision-making. Learn where to lean on AI and where to rely on your team. 

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Webinar recording

The Long Hello- Session 1: What About You?

Author and speaker Dayna Steele shares her candid, often funny story of supporting a loved one with dementia—while learning to care for herself. Through wit, wisdom, and practical advice, she offers humor, hope, and actionable tools to help you prioritize your well-being, prepare for the future, and stay committed to yourself.

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Mini Webinar Series
Episode 7: Smarter Than Rules - How AI Knows What's Actually a Referral

Rules-based systems sound great until reality hits. A missing cover sheet, a handwritten note, or an unusual layout can throw those systems into chaos. And that’s how referrals get missed.

In this mini webinar, we walk through why AI-powered intake tools outperform traditional rules-based systems. You’ll learn how Referral AI recognizes what’s actually a referral, even when it’s buried in a messy fax, an email, or a PDF. More importantly, you’ll see how it helps your team capture every referral faster without constant rework.
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Episode 6: Built to Fit - How Referral AI Works with Your EMR

Your intake process doesn’t need more manual work - it needs more visibility, automation, and control. In this mini webinar, we break down how Referral AI fits within your EMR to help agencies automate, organize, and prioritize referrals without overhauling their workflows.
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Episode 5: The First Five Minutes: Why Intake Speed Wins

When a referral lands, the clock starts ticking - for you, for your referral partner, and for the patient’s family. Those first five minutes decide everything.

In this webinar, we explore why fast intake isn’t just a nice-to-have, it’s essential. You’ll learn how intake speed directly affects patient trust, agency reputation, and even revenue growth. More importantly, we’ll show you practical ways to boost intake speed without overwhelming your team.
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Episode 4:  The Revenue Impact of Better Intake

Intake delays don’t just cause stress—they cause revenue to leak from your agency every single day. In this mini webinar, we break down how intake bottlenecks directly impact your bottom line and how agencies are using Referral AI to unlock faster revenue, reduce labor strain, and stop missed referrals.

If you’ve ever struggled to build a business case for improving intake, this is the math you need. We walk through real-world examples of agencies recovering tens or even hundreds of thousands of dollars in revenue just by speeding up how they process referrals.
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Episode 3: From Inbox to Intake in 15 Minutes

Referral lag time is one of the biggest hidden drains on your agency’s revenue and your intake team’s sanity. When documents land in multiple inboxes - fax, email, EMR portals - intake turns into a slow, manual process filled with missed referrals, errors, and unnecessary delays.

In this mini webinar, we show how home health and hospice agencies are using simple process improvements paired with Referral AI to move referrals from inbox to intake in under 15 minutes. You’ll learn how centralized queues, automation, and clean EMR integrations are helping teams respond faster, reduce missed referrals, and unlock revenue sooner without burning out their staff.
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Episode 2: AI Built for Referrals, Not for Everything

AI can be a powerful tool for home health and hospice agencies, but only when it’s designed for the job. In this mini webinar, we break down how AI improves referral intake workflows without replacing the human decision-making that’s critical to patient care.

You’ll learn how using the right AI tool can simplify document-heavy processes, reduce intake delays, and help your team focus on what matters most—delivering care.
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Episode 1: You Missed The Referral Now What?

Missing a referral is frustrating, but it’s also a chance to fix what’s broken. In this mini webinar, we dive into what causes dropped referrals and how agencies can turn those moments into opportunities to improve intake processes, rebuild trust, and prevent future misses.


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Where Did the Day Go? Exploring where admin time is lost and how to get it back.

Join our webinar with WorldView and KanTime to discover how home health and hospice agencies can reduce admin overload, prevent burnout, and reclaim valuable time. Watch real-world leaders share practical fixes that work.

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Enhancing Hospice Care Through Real-Time Medication Management

Join our webinar with WorldView and BetterRX to explore the challenges hospice teams, caregivers, and families face with slow and inefficient medication processes. We discuss how electronic prescribing and digitization can speed up medication delivery, reduce errors, and enhance patient care. We also stress the importance of using technology to cut unnecessary steps, prevent nurse burnout, and ensure compliance with hospice regulations.

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Confidence in Compliance & Efficiency with SimiTree + WorldView

Watch our webinar with WorldView and SimiTree, as we discuss how home health and hospice agencies can enhance financial stability and operational efficiency through better document management and workflow automation.

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How Roofers Mart Transformed AP with WorldView

In this fireside chat, Roofers Mart’s IT Manager, Tina Boyd, shared how switching to WorldView’s AP automation eliminated manual headaches and delivered real business impact. By replacing paper-heavy processes with a fully digital workflow, Roofers Mart saved 720+ hours annually, recovered $70K+ in missed payment discounts, and simplified approvals—all while boosting employee morale. With integration into their Agility ERP, they now handle invoices with speed, accuracy, and zero paper clutter.

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From Dumpster Fire to Data Goldmine

During this webinar, WorldView and Vivid Health explore the essential role of AI-driven automation in enabling healthcare providers to effectively handle value-based purchasing (VBP) and at-risk agreements. As the home health and hospice sectors transition to value-based models, providers need to reconsider their approaches to managing patient care, financial risk, and operational efficiency.

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Stay Connected with Care Coordinations + WorldView

Home health and hospice agencies are struggling with disconnected systems, slow response times, and communication breakdowns that affect both staff and patients. In this webinar, we discuss how better coordination, automation, and real-time communication can help agencies reduce administrative work, prevent unnecessary hospital readmissions, and keep care teams, patients, and families on the same page.

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Introducing the Stronger Together Bundle

Home health and hospice agencies are facing growing challenges—too much paperwork, disconnected systems, and not enough time for patient care. In our Stronger Together Webinar, we tackled these issues head-on with real solutions that are already making a difference.

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Leveling up your Hospice in 2024

In 2024, achieving your goals becomes easier than ever by leveraging the right combination of tools and technologies. This session focuses on how an optimized hospice tech stack, developed with industry-leading partners, is crucial in meeting your success metrics.

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Going Paperless – What Are the Options?

Streamlining operations, maintaining better records, and saving time and money are all compelling reasons to go paperless. But what are these paperless options? Industry experts from DMSi and WorldView come together to dive into different technology solutions and strategies we've seen greatly improve efficiencies for businesses looking to go paperless.

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Revving up your Home Health Operational, Clinical and Financial Processes to Produce Better Results

Create consistent, predictable revenue and reduce the friction between systems with technology built for your specific needs. Hear from industry experts at HealthRev Partners and WorldView as they dive into multiple ways home health agencies can clean up claims, better track clinical documentation, and rev up those referrals! 

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Grow Your Agency Focusing On Improving Communication and Employee Efficiency

How can patient-centered messaging drive efficiency, reduce burnout, and improve visibility across your agency? Partners Hucu.ai and WorldView come together with Dr. Karen Paules, Owner of Nest In Place to talk through common challenges faced in Home Care and how intuitive communication technology can help. 

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How Centralizing Operations Can Create Efficiency at Scale​

Growing agencies need to look at standardizing processes across their entire organization when thinking about expanding. Homecare Homebase and WorldView ltd team up to talk about how centralizing operations brings transparency and automation to your agency so that you can optimize efficiently as you grow. Hear from Jon Higginbotham, VP of Business Development and Clinical Analyst at Homecare Homebase, and Jared Robey, Senior Vice President of Sales at WorldView ltd, in this recorded webinar presentation. 

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Home Health & Hospice Data Tracking and Automation Processes with KanTime & WorldView

Together, KanTime and WorldView are delivering an all-encompassing solution for Home Health & Hospice Agencies that streamlines the entire healthcare process. Learn more about our latest integration enhancements and how this partnership is not only delivering more ROI but most importantly improving patient care.

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How Order Management Improved Care Delivery and Cash Flow for a New York Home Health Agency​

HCR Home Care sought an enhanced order management system and chose WorldView. In under a year, they saw improved cash flow and quicker patient care delivery. Discover how HCR optimized patient information and removed inefficiencies by transitioning to WorldView.

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An Accounts Payable Efficiency Engine That Will Maximize Your Operations

Hear firsthand from Dakota Premium Hardwoods on how they have leveraged the WorldView and DMSi integration to reduce manual data entry, improve compliance, and streamline overall document approval processes.

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How a Home Health Agency Simplified Orders and Accelerated Response Times with One Seamless Integration

The teams at Axxess and WorldView are focused on delivering results & business impact to clients. See how this partnership has helped Boston Home Health Aides streamline processes that simplified orders and accelerated response and compliance.

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