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WorldView, a leader in healthcare workflow automation, and Care Coordinations, an advanced communication application, are excited to announce a new integration aimed at improving communication and patient engagement in home health & hospice organizations.  

As of 2021, the United States was home to over 55 million people aged 65+, and this number is expected to nearly double by 2040. The demand for healthcare, hospice, and home healthcare workers will increase as the population ages. Yet this sector experiences high turnover, with one study citing the rate at 65.2%.

When patients need hospice care, the referral process helps determine how quickly they can receive it. Processing errors, inefficient technology, and inadequate data processing can delay referrals. These delays can keep a patient from receiving the care they need and keep families from getting support quickly in navigating the hospice process. By using technology to streamline and improve the hospice referral process, agencies can offer the best care to patients and their families. Here are some ways a hospice agency can improve referrals for a better patient experience.