Webinar Recording: Introducing the Stronger Together Bundle

Home health and hospice agencies are facing growing challenges—too much paperwork, disconnected systems, and not enough time for patient care. In our Stronger Together Webinar, we tackled these issues head-on with real solutions that are already making a difference.

What you’ll learn:
✅ How Care Coordinations improves real-time communication and reduces rehospitalizations by 30-40% time stamp: 14:19
✅ How Vivid Health saves providers 620+ hours per year by cutting documentation time in half time stamp: 24:30
✅ How SimiTree helps agencies reduce billing delays and stay audit-ready time stamp: 
✅ How WorldView eliminates duplicate work and reduces outstanding orders by 30% time stamp: 32:36

Plus, get the details on the exclusive Stronger Together Bundle—a six-month trial of these tools to level-up your agencies care. time stamp: 36:52

WEBINAR TRANSCRIPT

Alright. Welcome everybody to the Strong Together webinar. I'm gonna go ahead and share my screen and get this party started.

Alright.

So, hello.

For for everyone that doesn't know me, my name is Chelsey Heil, head of marketing here at WorldView.

First off, thank you for taking the time to join us today. We're thrilled that you're here to learn about the Strong Together initiative and how our partner solutions can truly make a difference for your agency.

Today, we're gonna walk through our vision for Strong Together, why we created this program, and highlight the unique benefits our partners bring to the table.

So without further ado, I'm gonna hand it over to them to introduce themselves, and then we'll get started. So, Shawn, let's start with you.

Yeah. Thank you, Chelsey. Hi, guys. Shawn Zbranek here. I am the SVP here at Care Coordinations.

I'm actually a clinician by trade, an occupational therapist. Been one for over two decades, and I've, have about decades experience in home health and along with about nine years, technology experience specifically in home health and hospice. So super excited to be here and talk about this partnership and what care coordination, can bring to your, agencies. Thank you so much.

Alright. Patrick?

Hi, everyone. Patrick Mobley, CEO and founder of Vivid Health.

Over a dozen years of, experience in high growth, startups, largely on the provider and payer side. I've been been a health plan president. I've run multiple ACOs, and took those learnings from that experience to to build vivid health and and make clinicians as efficient as possible.

Welcome.

Amanda.

Thanks, Chelsey. Amanda Conley, vice president of business development for Vivid Health. My background spans across fifteen plus years in post acute care delivery. So if you think about home health, hospice, palliative care, doctors making house calls, if, wherever a patient may call home, that is where, my experience lies. And it's so great to see everyone.

So happy to have you here.

And lastly, let's jump over to Nick.

Great. Hi. I'm, Nick Seabrook, one of the EVPs here at SimiTree. Been in the home health hospice world for all of my twenty five years. Worked at a consulting company for the first ten years of my career and then started BlackTree Healthcare Consulting back in twenty eleven. We merged with Simion Healthcare Consultants to form SimiTree back, about four years ago now. At SimiTree, I lead our our client development and our partnerships.

A lot of my experience over the years has been in revenue cycles, so that's something that we're we'll be talking about when we get to the the, SimiTree section here today. Happy to be here.

Awesome. Thank you so much for introducing yourselves. Very happy to have you here today.

Again, Chelsey Heil, head of marketing at WorldView. So let's go ahead and jump in.

So the first thing we're gonna cover for anybody that doesn't know who WorldView is, we are a cloud based platform designed to simplify all of those complex workflows that you have going on in the home health and hospice agency space.

It's a central hub for managing patient records, compliance documents, billing workflows, and real time communication.

Today, WorldView supports agencies handling nearly two hundred thousand patients each month, helping them digitize processes, reduce paperwork, automate tasks, and significantly improve overall efficiency.

And we offer that, through a myriad of different solutions, starting with automated document management. So we really try to get rid of all of that manual data entry and with that comes many fewer errors.

Next is our compliance tracking. So we wanna help you stay audit ready for Medicaid, Medicaid, Medicare, and private pay.

We also offer billing integration to ensure accurate, timely documentation so that you're maximizing all of your reimbursements.

We are seamlessly connected to top EMRs, home care, home base, access, and Kiantime, and soon to be MatrixCare and Curantis as well.

And we do all of that through our workflow automation, so making sure that we're optimizing operational and financial processes to really drive efficiency.

And then, lastly, through real time collaboration tools, improving team collaboration without the need for all of those endless email chains. So our clients consistently report faster reimbursements, lower admin cost, and improve compliance. And that's really the impact of smarter workflows and what WorldView is all about.

And to kind of bring it together to why we're talking about Strong Together, and why interoperability matters, Seventy five percent of health care leaders say that disconnected systems are their biggest challenge.

I'm gonna pop up a quick poll right here so that you guys can kind of answer whether that sounds familiar to y'all as well.

And the responses are coming in very quickly and, yes, a big concern for everybody, which is what happens when tools aren't talking to each other, when teams spend extra time on all of that duplicate work and nav navigating, those fragmented workflows.

So WorldView is solving, this challenge with bridging those gaps. So by eliminating the need for redundant data entry and fragmented workflows, We ensure that billing, care coordination, patient patient engagement, and compliance are all working together seamlessly.

So for us, interoperability is not just a buzzword. It's the foundation for delivering effective care and operating efficiently.

And why this matters. Right? So, in doing research for this presentation, came across a stat that is really impactful.

Eighty eight percent of adults aged from fifty to eighty consider it really important to stay in their homes for as long as possible.

Meeting this demand requires systems that support real time decision making and adaptable workflows.

And WorldView is helping provide agencies with the tools they need to stay ahead, so compliance tracking, workflow automation, and real time communication.

Aging in place isn't just a trend for us. It's really where we see the health care movement, headed, and we're here to empower agencies to lead the way towards that.

And that's where our Strong Together initiative comes into place. It's really about making connections between people, processes, and technology.

We wanna make sure that agencies have the tools and systems they need to work seamlessly, and that's where all of our partners come into play. So I kinda wanna break it down into this equation that we've put together.

The first is reducing that admin burden. So the average home care agency spends thirty percent of its time on documentation, compliance, and non care related tasks.

With AI driven tools like Vivid Health, we're cutting that documentation time by fifty percent and really saving providers over six hundred and twenty hours per provider per year.

WorldView also helps agencies with that documentation piece, so we're spending ninety percent less time in processing documents.

And then that leads into improving patient outcomes.

So agencies using Care Coordinations have seen thirty to forty percent reduction in rehospitalization thanks to improved real time communication.

So making sure that care teams, patients, and families are all connected.

And efficient document management and compliance tracking also helps reduce audit risks and speed up reimbursements, which leads into the third bucket here, which is the ROI and financial impact of our partners working together.

The numbers really speak for themselves. Organizations leveraging all of our partners, are seeing a seven to ten time return on investment.

WorldView is also helping agencies decrease outstanding orders by an average of thirty percent to really drive home that operational efficiency.

So by bringing together care coordination, Vivid Health, and SimiTree, we're creating a connected ecosystem that helps agencies work smarter, reduce that operational strain, and enhance patient care.

This is really what we see as the future of health care is bringing that integration and ecosystem together, and that's what we're doing today. So without further ado, I'm gonna turn it over to care coordination to get started.

I'm gonna kick you off with one question, Shawn, that I'm hoping you'll be able to answer for us, which is in what ways do does core care core care coordination, oh my goodness, enhance real time communication among those care teams, patients, and families.

Yeah. Thank you for that, Chelsey.

That that in itself is really the primary reason why we developed care coordination.

My background, I I work for two different EMR companies.

Our other founder worked at for a number of years, and I have two other founders or owner operators of home health and hospice agency.

So regardless what your tech stack is, what EMR you're using, there's always there's always been this disconnect, right, this disparity with coordinating communication, getting it in a timely manner.

Historically or traditionally, there's been certain applications or tools out there that could take that information and, encrypt it for to protect HIPAA and PHI. But that information, that communication, is somewhat still locked into that siloed area. So what we did was we made a platform that combines your entire organization that takes everybody in the agency, your front office, back office, your field staff, clinicians, also your marketer sales folks who are out in the community talking to referral partners, putting them all in an organized, secure, platform that grabs all that patient centric communication and puts it in one place. But then the other great thing is open the door to the patient's families and their caregivers to be able to see their care team, to communicate with them in real time, on their schedules.

But and then even we open up the door for community partners like external referral partners. They can actually have a a secure channel in care coordination.

With this integration we have with WorldView, specific communication such as the care team communication and the communication with the patient family members, that BRR integrated product goes back into your electronic medical record. So now fast forward, all this care coordination that has taken place, now you even have a record of it that it took place here. It's we we have it the, the integration world view to be integrated and pushed back into the electronic medical record. And this is becoming more and more important, especially with the Medicare coming out with the new Teams Medicare payment model.

They're specifically calling out, requiring hospitals to coordinate care with their Medicare patients. And then, folks who are also looking into accepting Medicare Advantage programs. They're specifically wanting to see that care coordination has taken place. So whenever we're we're going to different conferences, things like that, you always hear folks, different providers say we need to do a better job of of giving, of coordinating care.

That's what this is. We're grabbing all of that communication that now exists in different areas and pulling it into one platform. What that's gonna do is gonna spike efficiency. It's gonna eliminate the back and forth, the phone calls incoming to the agency, the same questions getting back, that your care team's, receiving from maybe the patient's daughter, the son, everybody's in an efficient matter, and it's memorialized automatically.

And the best thing is the clinicians too as they're communicating, they don't have to give out their private cell phone or information. They can do it in a secure, easy to use fashion as, connected to the EMR.

If you go to the next slide here, this is our use case. We take everything from the preadmission conversation, which typically your intake and scheduling teams are discussing, hey. Do we take this patient? Can we service them? All of that communication right from the initial referral all the way out through hospice bereavement.

All of those conversations exist about the patient in Care Coordinations and can be memorialized in the EMR.

And some of the numbers that we're seeing here depending on what the main goal is, we're seeing a significant immediate improvement, inefficiency that boosts ROI.

Rehospitalizations are lower because that conversation, that communication is happening all in real time.

So if there's anything crucial, it's not going to a phone or to an email or to or sitting in a voice mail for a few minutes, thirty minutes, an hour. Everybody knows what's going on in real time. So, historically, the the evolution was from technology, paper to EMRs, then analytics, and then other products.

Now we're at the point as twenty twenty five. All of this disparate communication that we have that's siloed in Microsoft Teams threads that are never ending or these email threads that everybody replies on, replies all to in your email, whether it's office or clinical. That all goes away in that patient centric communication goes into Care Coordinations. We're saving time, by the clinicians, making them more productive.

The the patients and family members are letting us know their needs a lot faster, and we can address those and even assign out task if something needs to be done. And then also throughout this conversation, so this isn't just live communication like like we're doing now or even send them messages. We can send documents, attachments, videos, wound pictures. Things like that can go back and forth internally with the care team to the patients and family and vice versa.

Again, just saving time and getting things done. So this is our ROI impact. And this next picture here, this is what care coordination looks like. Virtually everybody within the office will be using it on a desktop or laptop.

Doesn't matter what web browser. What's really great is the is when you guys get a referral, WorldView has that information through our integration. They automatically create these patient channels. So what you'll see here as an example, the screenshot, this is our home screen.

You see where it says Warren Buffett, Esther Howard. Those are all care team channels.

And this is a great this is the one of the biggest values of our product is that all the members of each care team are organized and set in each one of those care team channels. This is for internal conversations about the patient. So now everybody gets to see what's going on, and we have smart notifications where, clinicians and office folks aren't gonna be bothered unless someone sends them a specific notification for them to do something. On the next screen, we have will be a what the patients and family see.

We also have a mobile app, Android or Apple. What's really slick about this is between the integration, the agencies, get the patient's demographic information through our integration. So we have the patient's address there. All the field clinicians, they can do two clicks and get driving directions, but they can also, click a button to send this Uber like notification you see in the first screen, and that'll blast out to all the family members, caregivers to show that that clinician is actually en route, and it shows a countdown until they arrive.

And when they open our app, this is another huge value, and we get high utilization from patients' family members is that they get to see every member of the care team there. So the family members, the patients, the caregivers, they can click on anyone's face, send them a message, launch into a video, send a picture of a wound or supplies or whatever it is. All that information also full can flow into the EMR to be memorialized. So down the road, survey auditors, they wanna show, hey.

Show us that coordination of care has taken place.

Not a problem. It's all right here. It's all in a episodic transcript too, and that's this page. At the end of each episode, we make this really nice episodic transcript.

It's in the PDF form. We put give you a cover sheet. And what it'll do, it shows all of that conversation that happened internally with the care teams is put in this this episodic transcript, and they can be sent to the EMR. So you can eat and they're even hyperlinked.

We can click on the pictures, the images, things like that. We have nomenclature to show where it came from. So the big takeaway from care coordination is we're centralizing patient centric communication, pulling it out of Teams, emails, phone call, and even unsecured texting. So many agents we we talked to, a lot of them do reluctantly say, yeah.

I know our clinicians are still texting about our patients. They shouldn't be doing it. We know. So the it completely protects all of your information by having a care coordination because it's fully encrypted. So, anyways, thank you for the time, and we look forward to doing business with you. We'll be on to the next partner here.

Thank you so much, Shawn. I really appreciate it.

Next, we're gonna jump over to Vivint Health. Patrick's gonna take over.

And, again, would love to start off with a question for you, Patrick, that I'm hoping you'll answer.

How does reducing manual input through Vivint Health integration give teams more time to focus on patient care? So I will turn it over to you.

I thanks. And I appreciate the question. And I would say, imagine, any home health nurse or any home health professional that's on this call showing up to work tomorrow knowing that the day before, the you could only see two patients because it took you two to four hours to complete an OASIS document, to complete additional follow on activities. And you show up to work the next day, and suddenly that work has been cut in half.

And you can see one more patient, or you can double down on a patient that actually needs your care. And at our core, that's what Vivint Health is about. It's about, we like to say within the company that we wanna leave the clinicians with nothing left to do but provide care. And it was with that in mind that we built the the platform.

As you can see there, our our platform is an AI powered care platform.

We started about two years ago, so we've been, AI since day one. We're not someone who just slap those two letters onto our application. But what we really wanna be able to do is manage the full episode. So from intake through start of care and then follow on care thereafter. And we have a variety of tools that can match any workflow than any home health agency there is.

When we think about our partnership with WorldView, you know, WorldView does what it does in terms of receiving referral documentation, documents, and then can pass that information through our connectivity to them, to you all, to us to initiate our workflow. And so that intake coordinator can, initiate some of the OASIS or hope, documentation before the start of care even begins. We can deploy deploy a voice agent that really has limitless use cases to call a patient, to check-in.

It's very human. It's you can't really tell the difference between, a real human and the agent, but it allows us to to create more flexibility for the the patient. When we assess a patient, we can take that data and we can push it through, the our large language model to create a care plan. And I think it's important to note that those care plans are unique and tailored to that individual. Meaning, you know, historically, if you put into a system that this patient has diabetes, it would spit out here the three things you do for diabetes. What our platform does is says it says, you know, this patient has diabetes, but we also know that they live in a rural area. They don't have a PCP.

They the closest family member is twenty five miles away, and it builds a plan around that. So it's no two plans are the same. It's personalized. It's tailored, and it provides better care and, frankly, better outcomes over time.

We also offer, a scribe, tool, which is popular in the the AI health space. So there's a lot there's actually sixty four of these companies in the market. We took one, that we thought was the kind of best of breed and deployed it within our our platform. But it allows for the nurse to, to go into the home, to speak to the patient, and not worry about documentation because it because our tool is listening to the conversation, transcribing it, and even pulling out key insights from that conversation to support clinical notes thereafter.

And the last thing, and this is really, really important. We do this right or when we do it right. The the nurses, the intake team, everyone's gonna be more efficient. There is for everyone that uses our platform, for every care coordinator, what they're essentially getting is their very own medical assistant, clinical manager, and executive assistant working for them, because that's what our platform does. It it automates follow-up with patients.

It, can assess a patient, you build a planner on the patient, can support caps. It can there it's it's limitless. And so they get this very personalized set of, tools that amplifies their capabilities.

But if we do this right, you're you're gonna be able to see one more patient or two more patients. And and so we've we've even thought through, well, how do you maintain connectivity with the patients? How do you, ensure that you're spending the most time with the patients that need it most? And so we automate follow-up based upon responses we get from patient and care team through a variety of different means. We stratify the patients and say, like, of the ten patients that that, nurse studio is managing, these three have indicated a need. These three have not, and these three are at a moderate level.

And we're seeing true true impact to, clinician satisfaction.

We've had peep people just sort of, like, cheering on calls with us because they finally feel that their the world has changed, and it's changed for the better.

And and it's all, you know, due to the variety of tools that we offer for any given clinician.

If and then from a pure, like, dollars and cents, you know, as the the home health world knows, you're you're paid by, you know, the patients you take and the start up cares you begin. And the efficiency we're creating can allow an extra one to two, starts of care per day per nurse if that's desired and and, or required by the organization. That's a fifty to a hundred percent increase in in top line revenue. And so it is a huge, huge opportunity and one that that we're proud to be a part of, within our organization.

So I'll stop there. I'll I'll take the rest of the time. But oh, and then, just visually, the home screen's fine. The middle screen is that stratification of patients into high, medium, and low, and where to focus their efforts.

And then the care plan is is is, again, like, personalized and tailored to the individual. It's built on something called motivational interviewing. So if there are any nurse nurses on the call, you're familiar with getting the patient to talk about what motivates them and then using that motivation to drive the rest of the conversation.

It's, and when we move to hope, in which we've already loaded into our platform and are ready to support hospices as they begin to make that transition today.

A key component of it is the care plan and then iterating on that care plan over time. And our and our plan allow our platform allows you to do that, even keeping older copies of the care plan. So here's the paper trail of what happened. So we're well prepared for for hope as well.

And now that's it.

Thank you so much, Patrick.

I love to see everything y'all are doing, and then also just looking forward and making sure that everyone's set up for the, regulations that are coming down the pipe as well.

And last but not least, I have Nick from SimiTree on the call here. And, again, gonna start you off with a question that I hope you answer for us here, which is how does SimiTree provide operational insights to really refine billing and just overall processes? So I'll let you take it away.

Perfect. Thanks, Chelsey. Appreciate it. Well, I I always consider us a consulting company first that has a lot of other services wrapped around it. So in terms of how we assist agencies with efficiency, that's exactly it. And we between, the the the leaders that we have at SimiTree, and we have hundreds of years of experience and expertise in home health and hospice operations, many of that in specifically in revenue cycle operations.

So I always like to think of we we preach a lot the the three legged step stool. Right? It's the people, process, and technology. And how we partner with WorldView, we know that WorldView obviously offers that technology aspect of it.

We like to think that we provide, you you know, the people, the boots on the ground who can assist with with, with the actual day to day operations and then also working on on the processes. So if you look at kinda how we're we're thinking about working with, with, the mutual customers that we have, one of the pieces that we we've been talking about with this initiative here is doing an assessment. And, really, that comes down to looking at exactly how you're you're set up within that document management team. We have a a service line within SimiTree that does nothing but revenue cycle outsourcing.

That includes billing collections, cash posting.

It also includes for some of our customers doing the actual document management. So we're in charge of processing orders, sending orders, doing the follow-up to get the signed orders in the door. We know that that is the number one reason, the number one thing that you need in order to have in place in order to get your claims out the door for Medicare. Right?

We also know that those Medicare agencies, their their lifeblood for, for cash flow is gonna be that Medicare cash. So one of the very important metrics for us to to monitor and measure on a regular basis is looking at what that unbilled is, the unbilled AR. And, obviously, we wanna prioritize getting any kind of aged unsigned orders in the door as quickly as possible, and that's really where we partner with with WorldView. Right?

Having a that solution like WorldView really expedites that whole process of of streamlining the whole document management orders orders tracking process.

So in terms of, you know, the assessment and going back to the consulting piece, if you wanna just go back real quick, Chelsey, just more to to talk to, you know, how it works. You know? Our analysis, when we go and and do an assessment for an agency, we wanna get into the weeds. That's really important for us.

We know that if you've worked with one agency, you've worked with one agency. Right? Every agency is unique in how they're structured, how their, how their processes work. So our analysis, with the experts that we have on on our team really takes a deeper dive into, one, determining how you're structured.

That's the people aspect. Right? So that's it's it's the the the structure in terms of who does this group report into, what's the structure from the leader of that group, and and how many folks do they have underneath it. And that's the other piece to it is the the number.

Right? So we know that depending on what agency you're you're you're at right now, some agencies are growing very, very quickly.

I would say that probably the first area that that folks tend to focus on when you have any kind of significant growth is, alright, we need to add more frontline staff more frontline staff, and they're adding clinicians.

But what typically doesn't get factored in and where we've seen agencies kinda drop the ball or have, have some gaps is that they don't address that growth in the back office, whether it be the document management team, mortgage tracking team, billing collections, you know, intake, authorization, you name it, all those different pieces. If you're not addressing the headcount that's needed in order to efficiently operate, you're always gonna be behind. Right? And that's where we start to see more and more issues with with lagging on cash flow.

So we look at, you know, the the staffing structure from a reporting structure and also headcount, based on our benchmarks that we have established. We also look at the processes. We wanna make sure that you have the proper protocols in place. And a lot of that with document management specifically is is all about making sure that you have the proper protocols for how quickly you're you're sending those orders out, how frequently you're doing the resubmissions.

The other key piece there is how are you doing the follow ups. Right? Is it just refaxing and refaxing and refaxing without any kind of a phone call? We know that's not a recipe to succeed.

At some point in time, you need to pick up a phone pick up the phone and call to make sure it's the correct doctor. It should be should be, signing those orders. You know, in in certain cases, there's an escalation process where you either getting your sales team involved or going in person to deliver the orders or get the order signed.

We really work with agencies on what that protocol looks like because if you don't have a process established or an SOP, that's again where we start to see issues with agencies who have a high volume of of unsigned orders aged, aged out over thirty days.

So, obviously, we know that that's gonna be the lifeblood also for getting that cash flow in the door. So, you know, the the use case here, obviously, we wanna determine what that ideal structure looks like and and the staffing levels, optimizing those processes in in terms of the protocols to determine, alright, if it if we haven't received a response back within x number of days, here's what that next step is. If it's x number of days beyond that, here's the other step. Again, we don't wanna have the same exact process every single time.

And some of those metrics that we're we're monitoring on a regular basis and that ROI that we've seen is getting that unbilled to the best practice numbers that we have. So best practices for us for unbilled AR. Right now, you don't want that number to exceed ten percent of your average monthly revenue. So let's say you're a twelve million dollar agency.

It's doing a million dollars in revenue per month. You don't want that unbilled to be exceeding a hundred thousand dollars, in any given time. The other piece there is is looking at the time to submission, time to to get the, signed orders back, or looking at the volume of orders aged over thirty days. We want that number to be less than ten percent as well.

And then, again, this is just a a kind of a Rolodex of, the services that we offer. We like to say we pretty much will do everything except for the hands on patient care. We don't do anything with legal, but everything else we'll get involved in. So that's our our billing services. We do a lot within, billing collections, cash posting.

In addition to that, I mentioned before, orders tracking is another outsource service that we do along with authorizations intake. We also do consulting around all of those different, revenue cycle functions as well. We have a whole team that does outsourced coding and OASIS reviews.

We have a whole talent team that does nothing but executive recruiting, interim management, also recruiting at the management and above level, consulting from everything from operations, finance, revenue cycle to technology as well. We do a lot of, m and a, mergers acquisitions work, whether it be quality of earnings, due diligence, post pre or post, transaction consulting to help determine what the best course of action is for to to operationalize any kind of transaction that occurs. We do a lot with compliance, as well. It's in a busy area for us as we're starting to see audits continue to to creep up.

Cost reporting, we're the biggest provider of of cost reports in the home health and hospice world, and then we have some some data analytics products as well, including a a market share platform we call MAP, which does shows market share, for specific, regions within the country.

Awesome. Thank you so much, Nick, for telling us about SimiTree.

Absolutely.

So let's talk about how this really all boils down. I'm gonna kind of just recap some of those big numbers that we talked about throughout this presentation.

WorldView is helping reduce those outstanding orders by thirty percent, and the the time spent processing all of that documentation by up to ninety percent.

Intake processing efficiency improves by fifty percent.

And, so we can make sure that we're spending more time on patient care. Vivint Health gave us that six hundred and twenty hour reduction in admin tasks per provider and, care coordination's again with that thirty to forty percent reduction in rehospitalizations.

And altogether, pulling all these numbers, we're seeing that seven to ten time return on investment, including, you know, those best practice consultations.

These numbers aren't just theoretical.

They represent a tangible impact that interoperability and integration have on agencies' operations, staff's efficiencies, and, ultimately, patient outcomes, which is what we're all here for at the end of the day.

So before we jump into the specifics about, the bundle, I just wanted to throw up a quick poll.

Y'all have been great listening to to our different partners hearing about the solutions, but just interested if you're interested in learning more about any of these specific products, just go ahead and fill that in, and we'll let that run for a second. And then I can jump in to the specifics of, what the Strong Together bundle, is offering for up until the end of March.

Alright. I think we've got that. Awesome.

So I will go ahead and continue. So, I just wanna reiterate, like, the health care industry is moving toward value based care, and agencies that aren't investing in interoperability, like, really do risk falling behind.

So by integrating these tools now, you're ensuring smoother workflows, those faster reimbursements, and more effective and patient care and those outcomes that we're looking for. So this opportunity, this bundle, you're getting six months of care coordination for one of your locations, six months of unlimited use of Vivint Health, and then that free assessment of your work flows and, processes for document management from SimiTree.

All of this together is really your opportunity to experience the benefits of that fully connected ecosystem that we've been talking about. And all with, obviously, implementation and training support as well.

We really wanna help make your agency more efficient, more connected, and more prepared for the future.

So with that, I'm gonna turn it over and thank everyone for being with us today. I hope that this session was able to give you some valuable insights into why we put this initiative together, why we've all partnered and talked to you for forty minutes.

And I would love to hear any questions that y'all have.

Jump over to questions.

I see one. So this one, I'm going to turn it over to Patrick.

What types of trends can Vivint Health identify to aid in better decision making?

Yeah. So it it's all around the way that we built the assessment and the way that we built our platform in terms of how it iteratively engages a patient. So I can talk your ear off about this. But, whether it's, OASIS or even a condition specific assessment, we're taking a full comprehensive view of not only the physical elements of the patient, but also the mental and SEOH elements as well and creating this comprehensive view of the patient. Then we iteratively whatever cadence you want, it could be daily, every other day, every week. We automate check ins with the patient through could be our voice agent, could be through text, could be through email. It doesn't we have all available.

And then we can begin to see trends and sort of where the patient is progressing over time. Then we can actually stratify the patients to see, like, have they continued to be at a high level or a moderate level or a low level. And it's really helpful to the nurse to know where to spend their time over the, over the, course of the entire, episode of care.

Awesome.

Jason?

Sorry.

Hold on. Let me go over here. Sorry. Can you speak a little bit more about how core care coordination's integration works with WorldView to reduce the need for back and forth emails, missed messages, admin burden, etcetera.

Shawn?

Yes. And I see SimiTree. He's got a question there before mine too. But, yeah, really quick. How how does that reduce the need for back and forth emails, missed messages?

So what we have is, the WorldView integration, like I said, whenever, a new point a new patient is brought to you guys as an admission, They through our connection, it actually creates a patient channel there, and all the team members are included in this, in this patient care team channel. So it's really about organization.

So any conversations happening about that patient, you simply click on that patient's channel for the internal conversation, and you have the whole care team there. So by organizing it in such a way by the patient, you don't have to retell the same story over and over or go back to maybe your email and kinda scroll through the reply alls. There are specific tools, features we have that are, in our product where it allows specific notifications to specific team members as opposed to everybody just logging in and reading through us, a string of communication.

You actually can identify and point certain messages to certain people. So So it's all set in in in an organized fashion. And that goes the same thing with, Microsoft Teams if you guys are dealing with that. And with the integration, you don't have to create the, actual care team channel or also the even the patient and family chat side. That's automatically done during the WorldView integration. So there's no one, on the front end that needs to go in and data entry this in there. It just happens automatically through the integration.

Great. Thank you, Shawn. Alright, Nick. This one's for you. What tailored compliance assessments does SimiTree offer within this bundle?

Yeah. I mean, we we like to say with any kind of compliance engagement there or sorry, consulting engagement we have, we're always wearing our compliance hats. Right? So when we're looking at you know, for this assessment, specifically looking at orders tracking and the revenue cycle functions, we wanna make sure that the orders you should be signing and sending out are being sent out, you know, and that you're getting that timely receipt of orders and that the orders that should be signed are identified within your EMR as as the ones that that are are, indeed flagged for for failure if they aren't they aren't signed to be billed.

We also have a number of different compliance offerings, at at SimiTree depending on, you know, if it's, you know, looking at your floppy program, for example. We we can assist with with, how that team is set up and what your operations are for that. If there's any kind of audits that you're going through, we can provide assistance there. Even if you're looking for an audit firm, themselves specifically for compliance. That's another, offering that we have at SimiTree.

Awesome. I love that, also, WorldView then what you what you tell them, you know, if orders should be checked back in this many days, we can kind of build those workflows into the system so that that happens behind the scenes and becomes a lot more efficient and makes everything work seamlessly together.

So Exactly.

Wonderful. I'm not seeing oh, I just saw another one pop up. Okay. Does Vivid Health have other solutions for assisted living, preadmissions for any providers who operate in this space too?

Yeah. So one of the things that we did early, and I I like to say where it's better to be a lot lucky than good, is that we built a very broad platform. So I've referenced earlier, I've referenced a few times now. We cover a hundred conditions, sixteen specialties, OASIS, hope. But what happened in the course of that is we built this really highly malleable system to layer in any other regulatory required doc, assessments or documents as well.

We had set out on the intent of building those initial assessments, and, again, like, along the way, we found we could build just about anything else. In fact, that's how we ended up at oasis Oasis and Hope.

And and so we are without any development work whatsoever. We could knock on the door of a, let's say, a sniff today and, and begin work pretty quickly. Like, we would wanna ingest any sort of, regulatory documentation they they need so that we've got the right, like, the right assessment piece. But the voice agent, the texting, the stratification of the patients, the care plan development, all that's there.

Amy listening, it is it's ready to go. And so, it's a it's it's like, it's almost turnkey at this point in terms of the way that we can deploy it.

Incredible.

Awesome.

I think that's all that's popping up for now.

If anyone has additional questions, obviously, we can point them in the right direction so that they can get those answered.

Thank you so much for joining us today to those that are watching and then again to my partners here.

This has been a great conversation, a great starting place, but this is only just the beginning. Hoping that we can just continue to build on what we've started here today. So appreciate it, and have a great day, everybody.

Thank you. Thanks, everybody. Thanks, everyone.