If you run a home health agency or hospice, you are likely working with patients whose complex health issues require multiple specialists. Mobile care coordination can help your team stay on top of patient notes, photos, medical files, and other important data in one app, so they’re not wasting time looking for valuable information. With a robust mobile care app and document management solution, you can keep everyone on your patient’s care team in the loop for a high-quality, coordinated response.
What is Mobile Care Coordination?
Mobile care coordination involves using a mobile platform to upload and share documents between multiple providers. These platforms give each member of the care team real-time access to patient notes and other important documents.
Traditional methods of coordinating care, such as encrypted email and fax machines, are slower in nature and often involve sifting through paperwork and uploading documents. Mobile care coordination lets your team transmit photos, patient notes, full medical histories, and other important documents in seconds, freeing up time they can use to provide care.
How Does HIPAA Impact Mobile Care Coordination?
HIPAA impacts mobile care coordination because you need to make sure you transmit all personal information securely. HIPAA allows you to disclose protected information to other providers involved in your patient’s treatment. However, you need a mobile coordination platform that limits how others can access this data.
Mobile apps also let your caregivers securely communicate with patients through messaging portals. Each member of your care team can prepare for home visits to better manage their time with patients. With good communication, each visit can be conducted efficiently without compromising the level of patient care.
It’s important to use a mobile care application that is HIPAA compliant so you can keep all your patients’ data safe.
What to Look for in Mobile Care Apps
The right mobile care app can be a game changer for your caregivers and patients by allowing them to talk to each other and access documents in one place. When you operate a home health or hospice agency, using a mobile app lets your team document patient conditions and note them in real-time instead of taking notes and entering them manually into a system later. They can save time and avoid a lengthy paperwork process.
Look for a HIPAA-compliant platform that is cloud-based or offers authentication and other redundancies to protect your patients’ data. Before choosing a solution, evaluate your current technology and look for one that works with existing mobile phones, tablets, and computers. For example, if you’re using iPads in the field, don’t use a solution that only works on Windows or Android.
Top Features for Mobile Care Coordination
There are multiple mobile care applications available, and each offers a variety of features. Your needs may differ based on your patients and how you coordinate care. However, there are some standard features that will help make your mobile care coordination efforts more successful.
Look for mobile apps with the following features to benefit your caregivers and patients:
- User-friendly registration and login features: Find an app with an easy registration and login process so your patients and other care providers are motivated to use it.
- Easy uploading and sharing: Look for an app that easily lets you upload and manage electronic documents.
- Intuitive interface: If your caregivers and other providers can’t figure out how to navigate through the app, they may not use it. Find a user-friendly app with a simple interface so your team can focus on caregiving.
- Integrations: You can further streamline your administrative process by choosing an app that coordinates with your wound care apps, billing software, and other systems.
- Organizational features: Choose an app with checklists, notes, and other organizational features that help minimize duplication of services between caregivers.
- Patient portal: Some mobile care apps offer a patient portal so your patients can access their records and communicate with their caregivers between appointments.
- Multifactor authentication: Multifactor authentication and other security features keep patient data out of the wrong hands if a caregiver misplaces their mobile device.
WorldView Can Meet Your Mobile Care Coordination Needs
WorldView offers a mobile care solution that combines the multiple features you need for seamless care. We offer secure messaging, wound photo capture, physician signature capture, and document capture. Our solution integrates with your electronic health records, allowing you to access patient data in one place. Your caregivers can upload and download patient data on-site, making it easier to transfer care.
Schedule a demo today to learn how we can help you ditch paper for a mobile solution.
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